Frequently Asked Questions

How long do I keep the container?

Included in our base pricing is a 10 day time frame.

How long does it take to get a container?

We strive to provide same-day delivery for all container orders placed before noon on business days. Orders placed after noon will likely be delivered the next day but may be available for same-day delivery depending on driver availability. Delivery can also be scheduled for specific times depending on your needs. Saturday delivery is by appointment only.

How long does it take to have a container picked up?

Please allow 24 hours for pick up on business days. If we are backed up then we will let you know.

Do I need to be present for delivery?

No, we can deliver a container without you being present if we are given adequate placement instructions and the placement area is completely clear of obstructions.

Will my container be overweight?

Homeowners will likely not reach the tonnage cap on our containers.  We match our container tonnage caps to meet the needs of new construction or remodel jobs.  Roofing shingles typically weigh roughly 250lbs per square. Customers going over the container tonnage cap include those who are disposing of concrete, rocks, plaster, clean dirt, roofing materials, clay pipes, brick, and other dense items.

What should i know about roofing shingles?

Roofing shingles are typically quite heavy.  We price roofing jobs depending on the size of the roof and how many layers there are.  It is very important to remember that some older roofs have several layers of shingles. A rough guide can be found below but contact us for a rate specific for your job.  Two layers of shingles should have their square calculated by multiplying the area by two, three layers by three, and so forth. Below is a general guide to determine how much shingles weigh.  However, every shingle is different and may vary from these estimates.  3-tab shingles generally weigh 175lbs - 225lbs per square while architectural may weigh 325lbs - 400lbs per square. Also be aware that a roofing job typically has waste other than shingles such as plywood decking, nails, flashing, and so forth. The decking, especially, can add considerable volume and weigh to a job.  If some decking will need to be repaired then we recommend choosing one size up.

What will I be charged?

Our containers are provided at a flat rate unless otherwise noted during the ordering process. Please contact us for a rate specific to your job.

Will the container mark my driveway or lawn?

We highly recommend taking the time to consider where a convenient and safe location is for your container to rest.  Our containers weigh over 1 ton unloaded and can weigh up to 5-6 tons when fully loaded and must be placed on a solid and level surface. While we strive to place our containers as gently as possible, choosing the right surface is key to preventing unwanted marks to property. Some indentions or marring of dirt surfaces is possible.  We recommend choosing hard pack, asphalt, concrete, or gravel for container placement. We will gladly assist you in choosing a safe spot.

Can a container be placed on the street?

We service many small towns spanning several counties.  For this reason, it is the customer's responsibility to obtain permitting if it is required. We are not responsible for any penalties, tickets, or fees for obtaining permitting or improper placement. Once we drop off the container, it is your responsibility. We highly recommend placing the container on your property to discourage strangers from illegally dumping items in your container.

How can I reduce or eliminate damage to my property from the container?

We recommend placing three to four 2x6's that are 8ft long on your paved surface to prevent scratches and marks.  The best way to prevent damage is picking an ideal location that is on hard pack or pavement and is level.  Our containers have metal wheels to help roll over surfaces but can leave marks on paved surfaces.  Asphalt surfaces get softer in hot weather. Also keep in mind that our truck or equipment will need to access the drop location. Placing a container on your lawn can cause damage especially if the ground is wet. We are not responsible for damage to property.

Delivery and Space Requirements

Our truck needs at least 11' of width and 15' of height for delivery.  Please see container sizes in the service page for container footprint. We will not deliver over a fence or other standing object.  Customer is responsible for removing all vehicles and obstructions before we arrive for delivery. We will not drive on a neighbor's property without written and signed permission.

What items are prohibited from being dumped in the container?